Medical Virtual Assistant Services

myMedCrew places pre-vetted medical virtual assistants with practices across the US. Your assistant works inside your own EHR and systems: scheduling and patient communication, records and document handling, referral coordination, and the admin queue you assign. We handle everything behind the seat: sourcing, vetting, payroll, HIPAA-aligned infrastructure, and a replacement if a placement doesn't work out.

The shape of the problem is usually a person, not a task list: an office manager triaging faxes between check-ins, chasing a referral that never closed, answering portal messages at lunch and payer hold music after it. The queue isn't hard. It's endless, and it always lands on whoever is nearest.

You direct the work; we run the operation behind the person. Managed staffing, not a marketplace: you're not handed a list of candidates and left to carry the payroll, compliance and replacement risk yourself.

myMedCrew is the healthcare arm of CrewBloom, placing remote professionals since 2016.

A Medical VA Is Not a General VA

A general virtual assistant can manage a calendar. A medical VA works where the calendar touches PHI, payers and licensed workflows: an EHR with role-based access instead of a shared inbox, insurance details that have to be captured exactly, referral loops that stall patient care when they're dropped. The screening is different, the systems are different, and the cost of a sloppy seat is measured in denied claims and unhappy patients, not missed meetings.

The people who clean up after the shortcut say the same thing: practices that try to solve a medical admin overflow with a generic VA or cut-rate offshore help usually end up creating more work for the person who was already drowning. The fix isn't cheaper hands; it's hands that already know the workflow.

What a Medical VA Handles

When the Generalist Seat Becomes a Specialist Seat

A medical VA is often a practice's first remote seat, and for many it stays the right one. But some queues outgrow it, and the honest move is a specialist, not a heavier generalist: claims work belongs on a medical billing desk, coding on a medical coding desk, eligibility on a verification desk, payer enrollment with a credentialing coordinator, and visit documentation with a virtual scribe. The VA seat keeps the generalist queue; the specialist desks take the deep ones, under the same contract.

The HIPAA Certification Question, Answered Straight

You'll see "HIPAA-certified" badges on this market. There is no such thing: HHS certifies neither people nor vendors, and a badge is not a control. What actually protects PHI is infrastructure and discipline, so that's what we state: MFA, encryption in transit and at rest, role-based access, and audit logging, with assistants pre-vetted and workflow-aligned before they touch your systems.

Proof

What a Medical VA Costs

Medical VA seats sit on the admin tier, from $12/hr, billed on hours worked. Sourcing and vetting are not billed. No retainer, no search fee. Billing begins when the resource begins. Against a full-time onshore hire, the loaded-cost difference is structural: no HR overhead, no PTO liability, replacement handled.

Getting a Seat Filled

HIPAA-Aligned Infrastructure

Every placement works on HIPAA-aligned infrastructure defined by four controls: MFA, encryption in transit and at rest, role-based access, and audit logging.

Frequently asked questions

One seat, the whole generalist queue.

Book a call and bring the list of tasks nobody owns; the conversation is specific from minute one.